How do I contact Disney about my experience purchasing tickets or attending the show? July 12, 2021 19:02 Updated Please contact Disney Theatrical Guest Services to share your comments or questions. Related articles Box Office location and hours I'm unable to make a purchase on Ticketmaster What if there is inclement weather when I'm planning to attend ALADDIN? Is it possible to request an exchange for my tickets? Where can I find out about job opportunities with Disney Theatrical Group?